Shipping Policy
Shipping
Orders placed before 2pm on Monday to Friday, and before 10:30am on Saturday will usually be despatched on the same day. Any orders placed after 2pm will usually be despatched on the next working day. (Please note that "working days" do not include weekends and Bank Holidays).
UK and Isle of Man
Shipping Service |
Cost |
Timescale |
Standard Delivery |
£3.99 Free with orders £65+ |
2-3 Business Days |
Standard Tracked |
£4.99 Free with orders £60+ |
2-3 Business Days |
Express Tracked |
£6.99 £2.00 with orders £80+ |
1 Business Day |
*Our Express Tracked Delivery service is not guaranteed to arrive within one working day however, the majority of orders are received within one working day after despatch.
Our tracking service includes:
- Full tracking of your item from despatch to delivery.
- Email/SMS notification on delivery.
- Delivery Mon - Sat 8am - 4pm
INTERNATIONAL SHIPPING
*Delivery timescales are estimated and could be affected if your parcel is very heavy or delayed by Customs entry procedures.
Please be aware that international orders may be subject to local taxes.
K Beauty UK will not accept liability for lost orders if you select for your parcel to be left in a safe place or with a neighbour.
International delivery normally takes 5-7 working days but can take up to 10 working days. In the unlikely event that your order does not arrive within this time frame, we ask that you kindly wait until the 10th working day before contacting us.
If you order does not arrive within 10 days, please contact us via the contact form or email us at hello@k-beauty.co.uk
See our international shipping rates below. If you are unsure which zone your country falls under, please refer to Royal Mail’s Country Sending Guide.
Eurozone
Shipping Service |
Cost |
Timescale |
Express International Tracked |
£9.99 Free with orders £75+ |
3-5 Business Days (excluding customs delays) |
USA
Shipping Service |
Cost |
Timescale |
Express International Tracked |
$15.99 Free with Orders $75+ |
3-5 Business Days (excluding customs delays) |
World Zone 1
Shipping Service |
Cost |
Timescale |
International Tracked |
£15.00 |
5-7 Business Days (excluding customs delays) |
World Zone 2
Shipping Service |
Cost |
Timescale |
International Tracked |
£29.99 |
5-7 Business Days (excluding customs delays) |
PLEASE NOTE:
Delivery may be impacted by UK bank holidays, and bank holidays in the country the parcel is shipped to. We do not ship on weekends or UK bank holidays. Orders placed after 10:30am Saturday, on Sunday or bank holidays will be processed on the following working day.
RETURNS
Any unopened product can be returned and fully refunded or exchanged within 30 days of purchase with proof of purchase.
For returns from outside of the UK, follow the instructions in our returns policy.